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Terms and Conditions

Important Information

You are agreeing on behalf of all passengers within your party, that I have read and understood the relevant booking terms and conditions, the content of which forms the contract which you are now bound by.

For the latest travel advice from the Foreign and Commonwealth Office click here This includes including security and local laws, passport and visa information. You can also follow @FCOtravel and Facebook.com/FCO travel.

We advise you check ALL health and vaccination requirements prior to your travel dates. We cannot be held responsible for our customers not seeking up to date advise.

Please ensure all passengers adhere to the relevant passport and visa requirements for the intended countries visited.

This site is the property of Cruise Connections Ltd and is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions and notices. Please be aware that Cruise Connections Ltd may revise these Terms and Conditions from time to time by updating this posting. Such revised Terms and Conditions will take effect as of the date of posting.

Use of This Site

This Web site is for your personal information, entertainment, education and communication. You should assume everything you see or read on the Website is the property of Cruise Connections Ltd and its licensors or partners. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works, transfer or sell information without the prior written permission of Cruise Connections Ltd.

Paying for your holiday

We accept a range of payment options for your holiday including credit cards, debit cards, cheques or cash.

Credit card charges

Please be aware that credit card transactions on balance payments are subject to an administrative fee which will be detailed on your confirmation. This is a charge made by the credit card company to us to accept your payment. We would like to assist you in ensuring that you do not incur these additional charges by taking payment by debit card (e.g. Maestro) cash or cheque which will not be subject to an additional charge.  

Operator Terms & Conditions

Your holiday and reservations are held under the terms and conditions of the operator/operators through which your reservation(s) are made and it is your responsibility to be aware of the said terms & conditions. Staff will be able to supply the terms and conditions upon your request. As per the terms and conditions, operators demand that the balance is paid to them no later than between 56 - 120 days prior to the departure of your holiday depending on the operator and destination. This must be strictly adhered to and is outside the boundaries of Cruise Connections Ltd to alter the 'balance due' date, this being regardless of ‘Gift List’ purchases.  

Liability Disclaimer

Your use of this website is at your own risk. Cruise Connections Ltd does not warrant or represent that our content is accurate, error-free, truthful or reliable or that your use of such material will not infringe rights of third parties. Cruise Connections Ltd does not warrant that the functional aspects of the Web site will be error free or that this website or the server that makes it available are free of viruses or other harmful components. If your use of this website or our content results in the need for servicing or replacing property, material, equipment or data, Cruise Connections Ltd is not responsible for those costs. Without limiting the foregoing, everything on our Website is provided to you "as is" and "as available" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties or merchantability, fitness for a particular purpose, or non-infringement. Cruise Connections Ltd makes no warranties about the accuracy, reliability, completeness, or timeliness of the material contained on this Website, or about its software, text, graphics, and links, or results to be obtained from using the Website. Please note that some jurisdictions may not allow the exclusion of implied warranties. As a result, some of the above exclusions may not apply to you.

Limitation of Liability

Neither Cruise Connections Ltd nor any other party involved in creating, producing, or delivering this Website shall be liable for any direct, special, incidental, consequential, or indirect damages resulting from your access to, or use of, or inability to use this Web site and our content, whether based on warranty, contract, tort or any other legal theory, and whether or not Cruise Connections Ltd is advised of the possibility of such damages. Please note that some jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages. As a result, some of the above exclusions may not apply to you.

Termination

You agree that Cruise Connections Ltd may terminate your use of this Website if it believes that you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions, violated the rights of Cruise Connections Ltd or any third party, or for any reason with or without notice to you. You agree that Cruise Connections Ltd may modify or discontinue this Web site, with or without notice to you. You agree that Cruise Connections Ltd will not be liable to you or any third party as a result of such modification or discontinuation.

Indemnity

You agree to defend, indemnify, and hold harmless Cruise Connections Ltd, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising from your use of this Website or our content or your breach of these Terms and Conditions. Cruise Connections Ltd shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.

Confidentiality

We observe a strict duty of confidentiality and we will not disclose your details including full name and address to anyone else other than those also bound by the same duty of confidentiality as we are, unless legally bound to do so.

Mobility & Assistance

Passengers with mobility issues will be requested to advise Cruise Connections Ltd of these at the time of booking. This is in compliance with EU Regulation No 1177/2010 Governing Rights of Passengers when travelling by Sea and Inland Waters. If the client is aware at the time of booking of any special needs or requirements they or anyone on the booking may have, this must be made clear. Cruise lines and port operators will continue to try and accommodate all requirements but they may refuse embarkation if certain information has not been given in advance of travel. Cruise lines may refuse a booking from a person with reduced mobility if accepting that booking would break safety rules. Passengers will be asked to advise Cruise Connections Ltd if a specially adapted cabin is required; if assistance in an emergency evacuation will be required; if the passenger is boarding any specific medical equipment which needs to be checked for safety & compatibility and if the passenger requires a wheelchair and if so if the passenger will be providing their own and to advise of type. Please note if you are making an online booking via our website by accepting our Terms & Conditions you are indicating your acceptance of the above and agreeing to provide us with the requested information.

Financial Protection

Cruise Connections Limited is a member of ABTA, The Association of British Travel Agents. As we are ABTA bonded, we offer you full financial protection and peace of mind when you book with us, meaning that your money is completely safe. We also act on behalf of ATOL-bonded Tour Operators when we book any flights you may require.

"Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available."

Copyright

Limited License. The information on this Web site is protected by copyright. All contents of this Web site are: Copyright © 2014 by The Omega Holidays Group. Cruise Connections Ltd retains all copyrights in any text, graphic images, and software owned by Cruise Connections Ltd and hereby authorises you to electronically copy documents published herein solely for the purpose of transmitting or viewing the information. You may not mirror, modify or otherwise alter any files in this Web site for rebroadcast, or print the information contained therein, without written permission from Cruise Connections Ltd. No portion of the information on this Web site may be reproduced in any form or by any means without prior written permission from Cruise Connections Ltd. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any Cruise Connections Ltd copyright, patent or trademark. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend(s) or copyright notice(s) shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.

Cruise Operator Brochures

Cruise Connections Ltd is not responsible for any insurance information featured in other tour operators or cruise company's brochure that is linked to this website.

VAT registration number 124 2433 52.

ATOL Protected 11239.

"Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate."
"Your Financial Protection"
"When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong."
“We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).”
“If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.”

 

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